Help centre

Answers to common questions about breathwork, the Next Step app, and getting in touch. Can't find what you need? Contact us.

Wellbeing

Breathing techniques in the app
The Next Step app includes a range of guided techniques:
Common breathwork questions
Short answers to the questions we hear most about breathwork, the science behind it, and the techniques in the Next Step app.
How breathwork works
Breathwork works by regulating your nervous system through the breath. It activates different parts of the nervous system to calm or energise, while releasin...
Is breathwork safe for me?
Breathwork is generally safe. If you are pregnant, have respiratory or cardiovascular conditions, or any serious medical issues, it is best to consult a heal...
What is breathwork?
Breathwork is the practice of using intentional breathing techniques to influence your mental, emotional, and physical state.

App & account

Where do I find my UID and app version?
When you contact support about an account or technical issue, your UID and app version help us find your account and logs quickly.
Login and account help
Having trouble signing in to the Next Step app?
Manage or cancel your subscription
Subscriptions are handled by the app stores, not by us. Payments go through Apple or Google, so changes and cancellations are fastest done there.
Report a bug
Sorry something is not working. The fastest way to get it fixed is to send us a support request with:
Request a refund
Because payments go through the app stores, most refunds are handled by Apple or Google directly:

General